Managing commercial or retail property is not just a matter of collecting rent and fixing a broken toilet. Today there are so many other pressures and issues that come into the process. That is why property managers should be well skilled and experienced in the tasks of property management.
Many property owners in Brisbane think that they can manage their own property and some invariably do, albeit at times poorly. It’s a common problem. There are just too many things in property performance today for most situations of owner management to be completely successful.
Many owners of investment property make property management choices based on cost first and legality or practicality second; that then leads to risk, redundancy, and low-grade investment performance.
Costs of Property Management
Are the cost savings in self-management worth the trouble for a landlord? Perhaps in a simple single tenancy management the owner self-management process might work; as however, a property becomes more complex with several occupants and or leases, a professional property manager is a better solution in most cases.
There are plenty of agents around with property managers on staff, however that is where another problem evolves; the experience of the property manager may not be relevant or deep enough for the particular property type and or client.
Challenges of Property Management
Let’s take things a bit further. There are always challenges in commercial and
retail property management. Think about
these things for starters:
Negotiations with difficult tenants on leasing
and occupancy matters
The gathering of comparable market evidence from
other leased properties
Strategic tenant retention and lease negotiation
Vacancy marketing to reduce the problems of loss
There are differences to consider in office,
industrial, and retail property management
There are other things to add to the list. Rarely will a
property owner have enough exposure to the local property market to really
understand what comparable situations, vacancies, rents, and prices are
The property owner can also make mistakes with lease and
tenant matters simply because of a lack of understanding when it comes to up to
date lease interpretation, and full property market information.
Things to Look for in Property Management Today
Here are some other key elements of market intelligence that
are critical to the property management process.
Latest updates on property types and market
rentals for comparable properties.
Access to a local business database of tenant
enquiry across property types.
Knowledge about lease incentives in today’s
market and how they impact a new lease deal
The ways that a vacant tenancy can be marketed
for best enquiry and lease occupancy
The different situations of gross and net rental
that can bring benefits to the landlord and their investment situation
How to qualify tenants in the current market. Some tenants will not share their full
business details and or lease requirements.
Knowledge about levels of outgoings in the local
area and how they are structured into new leases today
So, there is a message here. A good property manager or real estate agent with a large team will understand these things and help the property owners appreciate what is possible with the investment property; that will then allow strategies to evolve.
An experienced property manager or leasing expert will also make clear recommendations about how to minimise the risk of vacancy and the time on market with existing vacancies. Its all about strategy and experience.
When occupancy is sorted for the property owner by a chosen property
manager, the other issues of property performance can be escalated into a
strategic property plan. Those issues
will be prioritized including:
Lease documentation review
Tenant meetings and interviews
Property handover checklists
Critical date assessments over the coming leases
and investment cycles
Income and expenditure reviews for budget
Maintenance planning to allow property
compliance and safety planning to codes
Vacancy reduction plans
Tenant retention plans
Refurbishment and capital works programs
So, there are plenty of reasons for a property owner to seek
outside assistance in managing their property; it’s worth the money and the
fees paid. The only question now left to
investigate the is if the property manager has the experience and the business
disciplines needed to control the asset efficiently for the future.